Employee roles and responsibilities should be clearly defined with up-to-date training manuals.

Daily operations should be set in place where employees can fill in positions quickly and seamlessly.
Enjen brings nearly a decade of hands' on business experience to help optomize its client's performance. I have worked with the founder of Enjen since 2003, and have regularly benefited from her creative thinking on how to solve logistical problems. Enjen strives to understand the client's business with an eye towards recognizing & solving inefficiencies in the way that business is conducted. Enjen delivers consistent, on time results for the particular tasks at hand by implementing processes that will optomize performance for years to come.
~W. Scott Hastings, Locke Lord & Bissell

A business should run smoothly even in times of transition and absence.

Never conduct business with out a written contract in place.